Let’s face it; it’s tough to get excited about the need to clean your carpets. At JNR we understand how you feel. So we try our best to make this process as seamless for you as we can. It’s our desire to get in and do the job efficiently with as minimal “downtime” to you and your lifestyle as possible.
Let’s share some answers to the three most commonly asked questions we receive almost everyday.
How long should we wait to have our carpets cleaned?
Imagine, you have a new born baby, a roaming toddler with a sippy cup full of red Kool-aid, or you’re an allergy sufferer; perhaps you’re the proud owner of a new puppy or kitten, or maybe you’ve just given up trying to get your kids to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 12 to 18 months.
Aren’t all carpet cleaning companies roughly the same?
No. As with any industry, carpet cleaners run the gamut from Bubba working out of the back of his car, to the low-price, high-volume franchises. There are four important values which distinguish a real carpet care professional from run-of-the-mill carpet cleaners: Reputation, Experience, Systems, and Guarantee. In addition to these values JNR has an 8 Step Cleaning Process for maximum soil and spot removal, without over wetting your carpet or leaving a sticky residue behind returning your carpet, as close as possible, to factory condition. We have a Reputation that is second to none. The area’s most seasoned Carpet Retailers, Interior Designers, and Realtors refer our services exclusively. We have Experience in cleaning all carpet and fabric types, as well as every soiling condition known to our industry. Our cleaning Systems are the most advanced on the market, getting maximum soil removal and maximum spot removal without leaving a sticky residue or over-wetting your carpet. We offer a 100% money-back Guarantee. If you are not completely satisfied, we will return at no charge to address the problem area. If you are still unsatisfied, we will honor our money back guarantee. Through these four values and our 8 Step Cleaning Process we are able to provide you with the most outstanding service experience ever.
What is it about JNR that makes the company so unique?
Let’s just try and pretend for a moment that the finest equipment, safest products and certified technicians in Barrington don’t even matter. When was the last time a tradesman of any kind was at your home? Did they treat it with care and concern? Or did they leave you with a bigger mess to clean up when it was all said and done? How about hidden surprises in their final bill? What about being on time? How comfortable where you with their technicians being inside your home?
These are all feelings that every single person at JNR understands intimately. We want you to know that we share your concerns about your family and home with you. We promise to treat you, your home, your family and pets with the utmost of courtesy and care. Our technicians are clearly uniformed and carry identifying credentials. We understand that getting ready to have your carpet and furniture cleaned is a big job, especially for you. And we promise to call in the event we will be more than 15 minutes past your appointed time—all because we respect you, your valuable time, and your home.
THE BOTTOM LINE—what makes JNR so unique—is the quality of the whole experience, from the moment we meet until we say “good bye and thank you.” We care just as much about your experience as you do. We want so much more than simply happy customers; we want cheerleaders.
Experience the quality of JNR’s services, and you’ll see for yourself why the difference between us and all our competitors is obvious.
8 Step Carpet Cleaning Process
Our technician will walk through your home with you to visually inspect the carpet. He will identify potential permanent stains and give you an evaluation of expected results, as well as listen to any concerns you may have.
2. Furniture Moving
Our regular pricing includes moving sofas, chairs, tables and smaller items. Beds, dressers, and heavier pieces cost extra to move. One of our consultants can quote the exact cost to move any heavier pieces.
A preconditioning agent is applied to emulsify and break down traffic area soil and general spots for a more thorough cleaning.
Difficult spots are pre-treated with special solutions to increase chances of removal.
5. Soil Extraction and Rinse
The carpet is then thoroughly rinsed using a powerful extraction cleaning system without over wetting the carpet or leaving a sticky residue behind.
Every carpet that we clean is pH balanced afterwards so that there is no sticky residue left behind. This also leaves your carpet soft and fresh.
7. Post Spot
Any spots or stains still remaining will get extra treatment with our many specialty spotting solutions. * For longer carpet life and fewer permanent stains, be sure to have professional carpet protector applied to your carpet.
8. Post Cleaning Inspection
Our technician will walk through your home with you to point out the cleaning results to make sure that you are completely thrilled with the job.
For your next carpet cleaning please contact us for a free and affordable estimate.